Privacy Policy

Last Updated: June 6, 2026

Introduction

This Privacy Policy explains how cliff-mongoose.store collects, uses, and protects your personal information when you interact with our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit service enquiries
• Email addresses for correspondence
• Information about your property and service requirements
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Respond to your service enquiries and consultation requests
• Provide quotations and service proposals
• Schedule and coordinate site visits
• Communicate about ongoing projects and services
• Improve our website and service offerings

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit enquiry forms
• Contractual necessity for service delivery
• Legitimate business interests in responding to enquiries and improving services

Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• When required by law or legal process
• With service providers who assist in operating our business, under strict confidentiality agreements
• With your explicit consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for three years following last contact.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience. Please refer to our Cookies Policy for detailed information about the cookies we use and how to manage them.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

[email protected]

Meadowbrook House, 17 Wisteria Lane, Cirencester, Gloucestershire, GL7 2NQ, United Kingdom